Bad Customer Service

Got this off of NextDoor this morning:

Sorry, but I need to vent!!!! 😡😡😡 I experienced the WORST customer service today at a local store. I don't want to mention the name of the store because I'm not sure how I'm going to handle this.

Last night I bought something from this store and I paid cash for it. I took it home and found out it didn't work.

So today, less than 24 hours later I took it back to the same store and asked if I could get a refund.

The cashier told me “NO” even though I still had the receipt.

I asked if I could get a replacement instead, again she told me "NO."

I asked to talk to a manager as we Karen's do..... now I'm really not happy and I explained that I had just bought the item, had got it home and it didn't work.

The manager just smiled and told me to straight to my face that I was "OUT OF LUCK." 😡😡😡

No refund.

No FREE replacement. Grrrrrrrrr.

 

I'll tell you what...I am NEVER buying another Lottery Ticket from there again.